Privacy Policy

We collect the minimum data required to sell, license, and support our plugins:

• Account data — email, display name, hashed password.
• Billing data — collected and stored by Stripe; we receive transaction metadata only (purchase amount, plan, last 4 digits of card for receipts).
• License + activation data — which plugin is activated on which machine identifier, kept so we can enforce the per-license activation limit and support reactivation requests.
• Support correspondence — your messages to us when you request help.
• Web analytics — privacy-respecting page-view counts via Plausible. No cookies, no per-user tracking.

The plugins themselves do not transmit your audio, your project data, or your usage patterns to us. Activation pings only identify the plugin, the license key hash, and a machine identifier — no session content.

• To sell you the plugin and deliver the license (contractual basis).
• To enforce license terms (activation limits) (legitimate interest).
• To respond to support requests (contractual / legitimate interest).
• To comply with tax and accounting obligations (legal obligation).

We share personal data only with the service providers that operate our store, and only as needed to run it:

• Payment processing — to take payment, issue receipts, manage subscriptions, and calculate tax.
• Transactional email — to deliver receipts, license keys, and account messages.
• Hosting & infrastructure — to run our website, application, and database (some providers are located in the EU).
• File delivery — to host and serve installers and demo downloads.
• Bot protection — to check that sign-up and password-reset requests come from a person rather than an automated script. The check runs in your browser and processes technical signals such as your IP address and browser characteristics.

These providers process data on our behalf under data-processing agreements and may not use it for their own purposes. A current list of the specific providers we use is available on request at info@noshigesound.com.

We do not sell, rent, or otherwise share your personal data with third parties for marketing purposes.

The data controller is established in Japan, and some of our service providers are located in the EU or other regions. Where personal data is transferred across borders, we rely on the appropriate safeguards for that transfer (such as the provider's standard contractual clauses or an adequacy decision) and limit the transfer to what is needed to provide the service.

We take reasonable technical and organizational measures to protect your personal data — encryption in transit, encrypted storage of sensitive fields such as license keys, and least-privilege access. No method of transmission or storage is ever completely secure, however, and we cannot guarantee absolute security.

We use a small number of strictly necessary cookies for sign-in session management. We do not use marketing or tracking cookies.

Account and license data are retained while your account is active. When you delete your account, we remove your profile, sign-in details, and newsletter subscription, and disable every license on the account. Transaction records (orders, payment records held by our payment processor) are retained for the period required by Japanese tax law, and security logs are retained for a limited period to detect abuse. Neither is used to identify you after deletion.

You can view and update your profile and licenses from the account dashboard, and you can delete your account there (Account → Delete account). Deleting your account disables every license on it and cancels any active subscription; it cannot be undone. To request a copy of your data, or for anything the dashboard does not cover, email info@noshigesound.com and we will respond within 30 days.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Continued use of our services after a change takes effect means you accept the updated policy.

The data controller is noshigeSound Co. Ltd. Contact details are listed on the Japan Commerce Act notice.