Legal

Privacy Policy

Last updated 2026-05-07

1.What we collect

We collect the minimum data required to sell, license, and support our plugins:

  • Account data — email, display name, hashed password.
  • Billing data — collected and stored by Stripe; we receive transaction metadata only (purchase amount, plan, last 4 digits of card for receipts).
  • License + activation data — which plugin is activated on which machine identifier, kept so we can enforce the per-license activation limit and support reactivation requests.
  • Support correspondence — your messages to us when you request help.
  • Web analytics — privacy-respecting page-view counts via Plausible. No cookies, no per-user tracking.

2.What we do not collect

The plugins themselves do not transmit your audio, your project data, or your usage patterns to us. Activation pings only identify the plugin, the license key hash, and a machine identifier — no session content.

3.Why we collect it

  • To sell you the plugin and deliver the license (contractual basis).
  • To enforce license terms (activation limits) (legitimate interest).
  • To respond to support requests (contractual / legitimate interest).
  • To comply with tax and accounting obligations (legal obligation).

4.Who we share data with

  • Stripe — payment processing, customer portal, tax calculation.
  • Resend — transactional email delivery (receipts, license keys, password resets).
  • Vercel — frontend hosting.
  • Hetzner — backend / database hosting (located in EU).
  • Cloudflare R2 — installer and demo file hosting.

We do not sell, rent, or otherwise share your personal data with third parties for marketing purposes.

5.Cookies

We use a small number of strictly necessary cookies for sign-in session management. We do not use marketing or tracking cookies.

6.Data retention

Account and license data are retained while your account is active and for a reasonable period afterward to support reactivation or warranty claims. Tax-relevant transaction records are retained for the period required by Japanese tax law.

7.Your rights

You can access, export, or delete your account data from the account dashboard. For access or deletion requests that the dashboard does not cover, email info@noshigesound.com.

8.Contact

The data controller is noshigeSound Co. Ltd. Contact details are listed on the Japan Commerce Act notice.